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New Feature: Setup Custom Collection Screens For Different Locations With New 'Venues' Feature

by Ryan Taft in OnSpot Social

It’s here… after a few months of development we are happy to release OnSpot Social ‘Venues’. OnSpot Social users who are currently using OnSpot Social on multiple iPads in brick-and-mortar store locations and at events, can now create custom Social Media & Email Collection Screens for each iPad/physical location with OnSpot Social’s new feature, ‘Venues’. Configure separate backgrounds, use different logos and appearances. Change your message or even the Facebook and Twitter pages, and Email List, you want to collect connections for.

How the Venues Feature Came About

You asked. We listened. Many of the OSS community’s most supportive customers had a need to show different configurations at different locations or events within the same account. After working with those who shared the feedback with us, we came up with a plan for our new feature. It’s been tested by us, and some of our great beta testers. We are proud to say it’s ready!

Using OnSpot Social Venues

OnSpot Social users are able to assign a “Venue” to each device. A Venue may be setup by your business to help differentiate locations, regions, or marketing campaigns that each tablet is associated with. An advantage of setting up Venues includes the ability to show different settings/graphics between different tablets under the same account. Also, assigning Venues to different tablets gives your business access to Venue specific reporting.

Creating Different Venues For Your Business

  1. Open the OnSpot Social app on your tablet
  2. Within app’s admin section > go to the “Account” tab
  3. Press “Change/Add Venue” button under the “Venue Information” section
  4. Select “Create New Venue” > fill in Venue information > press “Save”
  5. Select one of the tabs on the left navigation bar (ie. Facebook, Twitter, Message, Appearance, etc.) to start switching your settings for your new Venue
  6. Hit the “Done” button once you’re finished to see the new Collection Screen for the new Venue

When deciding what Venues to create for your business, consider the best way to organize your tablets under your account. Your business will have unique controls and reporting for each Venue. it may make sense to create a new Venue for each physical location. However, in some situations it may be advised to setup Venues at the region or country level.

Showing Different Profiles Across Various Venues

To show a different Profile (set of settings/graphics) on each Venue under your account – complete the following:

  1. Log in to your web account on OnSpotSocial.com
  2. Go to the “Manage Devices” tab of the Web-admin
  3. Find the “Manage Venues” section near the bottom of the page. Each Venue for your account will be listed.
  4. Initially, each Venue will have the “Default Account Profile” applied to it. The “Default Account Profile” are the settings you originally created for your account.
  5. If you wish to create a different Profile – select “Create New Profile” from drop down menu. Note: When creating a new Profile – the settings from the Profile previously selected for that venue will be automatically copied to the new Profile. This will provide a starting point from which to modify the new Profile. Create a name for the new Profile (you may want to make it the same as the Venue name

Switching Venues On A Device

Once you have created at least two Venues you can switch from one Venue to another on one of your tablets by simply following the steps below:

 

  1. Open the OnSpot Social app on your tablet
  2. Within app’s admin section > go to the “Account” tab
  3. Press “Change/Add Venue” button under the “Venue Information” section
  4. A pop-up with all of your Venues will appear, simply tap the Venue you want to switch your device to
  5. Tap the ‘Update Venue’ button and tap the ‘Done’ button to see the Collection Screen for that Venue on your device

OnSpot Social Venues Reports

OnSpot Social provides reporting by Venue in addition to the standard reporting. To view reporting by Venue:

  1. Log in to your web account on OnSpotSocial.com
  2. Go to the “OnSpot Analytics” tab of the Web-admin
  3. Click “View Data Collection Summary Report”
  4. Select a date range and the Venue you wish to view reporting for > press “Submit”

Get Started Creating Custom Venues with OnSpot Social

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Well, I think that’s about it when it comes to directions for using our new Venues feature. We are really excited about it and put a lot of time and effort into the development of our Venues features. If you have any questions about how to use Venues with OnSpot Social, OR comments about how to make the Venues feature better after you given it a good try for your business, definitely feel free to contact us and someone will get back to you! We appreciate your feedback. If you ABSOLUTELY LOVE OnSpot Social Venues, please feel free to share your feedback on the OnSpot Social iTunes page!