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Privacy Policy & Terms of Use

OnSpot Social LLC, the makers of OnSpot Social, takes your right to privacy seriously and wants you to feel comfortable using this application. This privacy policy deals with personal information (“Data”) that may be collected by OnSpot Social (“App”). This policy does not apply to other entities that are not owned or controlled by the App or that are not under the App’s control. Please take time to read this app’s Terms of Use.

Collection of Data

This app collects minimal data about its users. When logging into a third party site such as Facebook or Twitter the app does not store any login information provided by each party. No passwords are stored within the app. As with many apps, the app may also record information about your device such as make, model, unique identifier and IP address. However unlikely, this information could render you personally identifiable but will not be displayed on any web site, application or any other media. In order to best serve our customers and properly maintain client accounts, we may collect minimal information, such as name, email and IP address, when customer service is contacted, particularly but not limited to utilization of our Contact Us form.  This information is only used for internal OnSpot Social usage reports and customer service and will never be shared with outside parties.

Use of Data

Data may be used to customize and improve your user experience on this app. Efforts will be made to prevent your data from being made available to third parties unless (i) provided for otherwise in this Privacy Policy; (ii) your consent is obtained, such as when you choose to opt-in or opt-out for the sharing of data; (iii) a service provided on our app requires interaction with a third party, or is provided by a third party, such as an application service provider; (iv) pursuant to legal action or law enforcement; (v) it is found that your use of this app violates the app’s policy, terms of service, or other usage guidelines, or if it is deemed reasonably necessary by the app developer to protect the app developer’s legal rights and/or property; or (vi) this app is purchased by a third party, in which case that third party will be able to use the data in the same manner as set forth in this policy. In the event you choose to use links displayed on this app to visit other applications and web sites, you are advised to read the privacy policies published on those sites.

No Guarantees

While this privacy policy states standards for maintenance of data, and while efforts will be made to meet the said standards, the app developer is not in a position to guarantee compliance with these standards. There may be factors beyond the app developer’s control that may result in disclosure of data. Consequently, the app developer offers no warranties or representations as regards maintenance or non-disclosure of data.

Account Creation

Upon creation of an OnSpot Social account, you are agreeing to the stated Terms of Use. Also, by creating an OnSpot Social account, you are agreeing to receive emails from OnSpot Social which relate to your account, subscriptions, and OnSpot Social in general. At any time you have the right to opt-out of receiving email communication from OnSpot Social.

GDPR Compliance

What is GDPR?

GDPR stands for General Data Protection Regulation, which is a set of legal guidelines for collection and use of personal data for people who live in the EU (European Union).   The GDPR regulations center around Transparency, Fairness and Lawfulness.  The regulations are in place for EU residents as a means of protection.

How is OnSpot Social GDPR Compliant?

Transparency and Lawful Use Of Data:  Our privacy policy, lawful use of data, and privacy policies are laid out clearly and precisely in our Terms and Conditions. Changes and updates may be made to this policy from time to time. You will be notified of substantial changes to this policy via a posting of a prominent announcement on the app and/or the OnSpot Social web site: www.onspotsocial.com. You may also check this page periodically for any changes in policy.

 

Data Security:  OnSpot Social takes steps to stay compliant with GDPR guidelines.  In compliance with GDPR guidelines, any collected data is encrypted for protection.

 

OnSpot Social team members/employees are informed and trained to follow internal security policies and are made aware of best practices involving data security.  In the event of a data breach, clients and the proper authorities are promptly contacted and made aware of the breach.

 

Further, the app is set up to be compliant with affirmative opt-in guidelines per the below:

    • While collecting contact information from users, OnSpot Social clients can use multiple choice questions to confirm opt-in from their customers.
    • The Terms and Conditions question feature, as well as signature capture option, can be set up to align with opt-in requirements.

All data collected by an OnSpot Social client, via the app, is able to be accessed and deleted by the client at any time.

 

Accountability: Our GDPR Data Protection Officer is responsible for overseeing adherence to GDPR policies company-wide and actively ensures compliance.  Employees are regularly updated and informed about GDPR policy and compliance measures.

 

Privacy:  Customers can contact us at any time to retrieve any and all personal data we have collected. A copy of their data is able to be sent in a document format that is easily transferred or reproduced, per request.  Data is also deleted upon request, typically by the end of the business day.

 

The data collected by OnSpot Social clients, through the app, is completely owned by the client and not shared or sold to any other parties.  Clients are in control of their collected data and any user permissions.  Collected data can be easily deleted by the client via their admin account.

Contact Information and Opting Out

If you have any questions about this policy or about this app, or you would like to opt out of our email list, please contact us.

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