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This app collects minimal data about its users. When logging into a third party site such as Facebook or Twitter the app does not store any login information provided by each party. No passwords are stored within the app. As with many apps, the app may also record information about your device such as make, model, unique identifier and IP address. However unlikely, this information could render you personally identifiable but will not be displayed on any web site, application or any other media. In order to best serve our customers and properly maintain client accounts, we may collect minimal information, such as name, email and IP address, when customer service is contacted, particularly but not limited to utilization of our Contact Us form. This information is only used for internal OnSpot Social usage reports and customer service and will never be shared with outside parties.
GDPR stands for General Data Protection Regulation, which is a set of legal guidelines for collection and use of personal data for people who live in the EU (European Union). The GDPR regulations center around Transparency, Fairness and Lawfulness. The regulations are in place for EU residents as a means of protection.
Data Security: OnSpot Social takes steps to stay compliant with GDPR guidelines. In compliance with GDPR guidelines, any collected data is encrypted for protection.
OnSpot Social team members/employees are informed and trained to follow internal security policies and are made aware of best practices involving data security. In the event of a data breach, clients and the proper authorities are promptly contacted and made aware of the breach.
Further, the app is set up to be compliant with affirmative opt-in guidelines per the below:
All data collected by an OnSpot Social client, via the app, is able to be accessed and deleted by the client at any time.
Accountability: Our GDPR Data Protection Officer is responsible for overseeing adherence to GDPR policies company-wide and actively ensures compliance. Employees are regularly updated and informed about GDPR policy and compliance measures.
Privacy: Customers can contact us at any time to retrieve any and all personal data we have collected. A copy of their data is able to be sent in a document format that is easily transferred or reproduced, per request. Data is also deleted upon request, typically by the end of the business day.
The data collected by OnSpot Social clients, through the app, is completely owned by the client and not shared or sold to any other parties. Clients are in control of their collected data and any user permissions. Collected data can be easily deleted by the client via their admin account.
If you have any questions about this policy or about this app, or you would like to opt out of our email list, please contact us.
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